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Ministry Initiatives 2030

Saudi Vision 2030

Saudi Vision 2030 serves as a national roadmap for building a sustainable future, built upon a vibrant society, a thriving economy, and an ambitious nation. Serving the Guests of Allah holds a central position within the Vision's objectives and its dedicated Pilgrim Experience Program. This is achieved by facilitating the hosting of pilgrims, elevating the quality of services provided, and enriching their religious and cultural journey, reflecting the Kingdom’s care for the Two Holy Mosques and their visitors.

Saudi Vision 2030

Ministry Initiatives in Achieving Saudi Vision 2030

The Ministry contributes to achieving the objectives of Saudi Vision 2030 through a suite of developmental initiatives and projects. These aim to advance the Hajj and Umrah ecosystem, enhance the pilgrim’s journey, raise service quality, streamline procedures, and bolster operational readiness—alongside developing the regulatory and digital infrastructure of the ecosystem. These efforts integrate seamlessly with the targets of the Pilgrim Experience Program, one of the Vision Realization Programs, enabling more Muslims to perform their rituals with ease and tranquility while delivering premium services that meet the needs of pilgrims.

Ministry Initiatives in Achieving Saudi Vision 2030

Vision 2030 Initiatives

Strategic Objective Linked to Saudi Vision 2030: Providing high-quality services to Hajj and Umrah pilgrims.

Initiative Overview 

The initiative aimed to elevate the quality and professionalism of services provided across the Pilgrim Experience Ecosystem through the operation of a specialized center dedicated to licensing personnel and training entities, alongside establishing and implementing standardized criteria for professional licensing and practice. 

This initiative falls within the framework of the Pilgrim Experience Program—one of the key programs of Saudi Vision 2030—thereby contributing to the realization of the Vision’s strategic objective, "Providing high-quality services to Hajj and Umrah pilgrims," by enhancing workforce competence, building capacity in training entities, advancing human capital, and standardizing service delivery metrics to refine operational practices and elevate overall service quality for the Guests of Allah. 

Initiative Key Achievements: 

Operation of the Licensing Center for the Pilgrim Experience Sector: 

Target: 1 Center | Achieved: 1 Center | Completion Rate: 100% (August 1, 2024) 

Licensing Personnel in the Pilgrim Experience Sector: 

Target: 1,000 Personnel | Achieved: 1,000 Personnel | Completion Rate: 100% (October 31, 2024) 

Licensing Training Entities Operating in the Pilgrim Experience Sector: 

Target: 3 Training Entities | Achieved: 3 Training Entities | Completion Rate: 100% (June 19, 2025)  

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