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About the portal
About the portal

About the portal

​​​​​​​​​​​Portal Vision

  • ​The Portal Administration develops a clear-cut vision to enable its end-users to gain access to all information pertaining to Hajj and Umrah, Umrah and visits as well as offer streamlined and easy-to use services. 

  • The content is tailor-made to fit the users’ needs and respond to the most popular and frequently used services. 

  • As part of the Portal Management’s steadfast belief in the role played by social media channels, a Facebook /Twitter account was created as a platform to respond to proposals and enquiries, together with ease of opinion surveys and addressing all issues posted  on the websites soon.

  • Finally, the Electronic Portal has recently launched the electronic track system for the domestic pilgrims through the delivery of  services for ​nationals and expatriates willing to perform hajj pilgrimage in the Kingdom of Saudi Arabia. ​​

Portal Mission

Our goal through this Portal is to provide the Portal Users with a bundle of services ensured by the Ministry of Hajj and Umrah: 

  • Integrating all packages of eServices offered by the Ministry in accordance with the standards to meet the needs of hajj and Umrah pilgrims .

  • Improving the ease of access to information and services, and processing speed to carry out such eServices.

  • Learning about Hajj and Umrah service providers such as companies and organizations certified by the Ministry of Hajj and Umrah inside the Kingdom or ​overseas and their relevant ​information.

  • Offering a full spectrum of services for domestic pilgrims that are appropriate for all segments of society at an affordable price.


Benefits of Portal Usage 

Any Portal user can gain access to the website free of charge and make best use of the following features:

  • Access to a package of eServices provided by the Ministry of Hajj and Umrah at any time and any place.

  • Integrated and safe services perfectly aligned with the end user's needs.

  • High levels of transparency and reliability governed by quality standards in terms of content and process.

  • General design allows you in such a streamlined and standardized manner to access to Umrah and Hajj-related eServices

    and learning about their relevant information.

  • One-stop  portal for all organizations, companies ,bodies and ministries that deliver online and relevant services.

  • Integrated interface between several e-systems and the package of services offered by the Ministry of Hajj and Umrah.

  • Getting familiar with sites and addresses of the Ministry of Hajj​ and Umrah and its branches ,and certified Hajj and Umrah providers.

  • Keeping abreast regularly  of the news of  the Ministry ,together with the latest circulars issued and updated on the portal.