Initiative Overview
Ministry of Hajj and Umrah along with its strategic partners from all concerned entities has worked to improve and enrich the pilgrims’ experience throughout their Hajj journey by developing the Nusuk Hajj Platform, allowing pilgrims to book the Hajj package that suits their needs and includes housing, catering, flight tickets, transportations, tour guides and applying easily for the Hajj visa.
Communication Channels ( 24/7 Support in 7 Different Languages )
Call Center
WhatsApp:
Social Media
Hajj_Nusuk
Targeted Countries
Pilgrim’s Journey on Nusuk Hajj
Go to the Hajj website
Creating a profile and adding companions
Subscribing to the newsletter to receive the latest updates
Verification of profile information
Select the appropriate Hajj package.
Complete the payment process.
Issue the Hajj visa.Review all Hajj trip details.
Start of the Hajj journey.
Pilgrim’s Journey on Nusuk Hajj
Services Offered via Nusuk Hajj Platform
Flights
Flight services from-to pilgrims’ countries
Transportations
Transportation services inside cities and Mashair
Accommodations
Housing services in Makkah and Madinah
Mashair Services
Includes camping and catering in Mashair and other related services
Catering
Catering services with the highest standards
Tour Guide
Guide and support pilgrims throughout Hajj
Visa
Validating documents required for issuing a visa
Secured Payment
Variety of secured payment channels, including (Visa,Mastercard, bank transfer, cash collection) *Payment channels vary by country
Providing All Kind of Support
Providing support to the pilgrim around the clock through various support channels
Flights
Flight services from-to pilgrims’ countries
Transportations
Transportation services inside cities and Mashair
Accommodations
Housing services in Makkah and Madinah
Mashair Services
Includes camping and catering in Mashair and other related services
Catering
Catering services with the highest standards
Tour Guide
Guide and support pilgrims throughout Hajj
Visa
Validating documents required for issuing a visa
Secured Payment
Variety of secured payment channels, including (Visa,Mastercard, bank transfer, cash collection) *Payment channels vary by country
Providing All Kind of Support
Providing support to the pilgrim around the clock through various support channels