Heatstroke is one of the common medical conditions during the Hajj season, and it must be treated immediately through:

• Moving to a cool place.
• Removing outer clothing, and cooling the body with water, especially the head and neck.
• Exposure to an air source: Air conditioner or fan.
• Serving drinks
• Calling emergency services and going to the nearest health facility.

Places where sunstroke is common:

• Tawaf, especially at noon.
• Massa, especially when there is overcrowding and high temperatures.
• At Arafah, noon time.
• At Mina, especially the places of slaughter and the Jamarat. This is due to the long distance, and crowding when throwing.

To prevent sunstroke, we recommend the following:

• Drink enough fluids (water and juices) regularly.
• Avoid exposure to the sun for long periods.
• Use an umbrella and sunglasses. .
• Avoid excessive physical stress and take a rest after each ritual.
• Wear loose-fitting, light-colored clothing, and avoid heavy clothing.

Before Arriving at the Holy Sites:

• Consult a physician to ensure your health condition is stable and you are physically capable of performing the rituals.
• Receive all necessary vaccinations well in advance of travel, especially for the elderly and those with chronic diseases.
• Bring an adequate supply of medications, particularly for patients with heart disease, high blood pressure, diabetes, kidney disease, asthma, and allergies.
• Carry a medical report detailing your health condition, medications, and specific dosages.
• Diabetic patients should bring their own blood glucose monitoring device.
• Move periodically during long journeys to avoid foot swelling.

During Your Stay at the Holy Sites:

• Use tissues when sneezing or coughing, and undergo necessary medical check-ups if symptoms persist.
• Wash hands regularly with soap and water or use sanitizers, especially before and after eating.
• Maintain personal hygiene and change clothes regularly.
• Wear face masks in crowded areas and gatherings.
• Avoid direct exposure to sunlight, drink plenty of fluids, and ensure you get sufficient rest.

• Between the thighs.
• Armpits.
• Under the breasts.

Abrasions are accompanied by disturbing, and sometimes painful, itching.

Prevention

• Take care of personal hygiene.
• Ventilate the folds of the body well Lubricate the body with ointments before walking.
• Use medicated ointments when infected and wash the area well before wiping it.
• Change clothes with other clean clothes to avoid many health problems.
• Diabetics should note that skin rashes may increase due to overcrowding, excessive sweating, and abnormal blood sugar level.

• Guidance and care booths for the lost pilgrims are spread around the Grand Mosque of Makkah and within the Holy Sites. These booths are completely dedicated to serving and assisting pilgrims and fall under the services of the Ministry of Hajj and Umrah .
• With the advancement of technology and the allocation of pilgrim bracelets, electronic guidance, and remote guidance services have been introduced using smart devices. This makes it easier to access the service, saves time and effort, and reduces the number of lost people.

Avoid:

• Bringing food and drinks (except for coffee, dates, and water).
• Carrying sharp tools.
• Carrying flammable liquids.
• Bringing large bags and luggage.
• Bringing baby strollers.

• King Abdulaziz Gate, No. (1) in the Western Square.
• Safa Gate, No. (11) near Massa.
• Fath Gate, No. (45) in the northern square.
• Umrah Gate, No. (62) in the northern square.
• King Fahd Gate, No. (79) in the Western Square.

• It is permissible to come to the Grand Mosque in Makkah with your own wheelchair and use it there, provided that you enter from the places designated for wheelchairs.